mod-telehealth

How to use doxy.me

We prefer that you use your smartphone or tablet for your telehealth appointment because these devices come with cameras and microphones, which allow your doctor to see and hear you. If you need to use your computer, make sure it has a webcam with a microphone. Follow the instructions below to use doxy.me on your smartphone, tablet, or computer.

Smartphone/tablet

Five minutes before your appointment time, use your smartphone or tablet to visit the link sent to you via email. If you don’t see an email from us, check your spam folder. If you are using an iPhone, use Safari to visit the link.If you are using an Android phone, use Chrome to visit the link.

Clicking on the link will take you to the virtual “waiting room” on a website called doxy.me, where you can check in for your appointment. Enter your name in the box and click “Check in” and wait for your doctor to start your appointment.

Please sit in a room with good lighting, and keep the cell phone or tablet at arm’s length

If you’re having trouble with any of these steps, please call us!

Computer

Five minutes before your appointment time, use Chrome or Firefox to visit the link sent to you via email. Internet Explorer cannot be used for your telehealth appointment. Please make sure your computer has a webcam with a microphone.

Clicking on the link will take you to the virtual “waiting room” on a website called doxy.me, where you can check in for your appointment. Enter your name in the box and click “Check in” and wait for your doctor to start your appointment.